As surveyed by CSI Complete and any dissatisfied claims are arbitrated by the Automotive Consumer Research Bureau (a Non-profit consumer advocacy group). Our Goal is Your 100% Satisfaction! As a result, we rank in the top 10% in Customer Satisfaction– Nationally!
Basa's Collision strives to give our customers the best service and quality possible. Our shop now features a top of the line Ultra Plus 1 paint booth, and we are the only body shop in the area to be fully upgraded for impending mandates of water based product for environmental purposes.. This booth uses state of the art technology to prime, paint, and clear with water based products. It also features an advanced curing process, and uses a four-stage filtration process. In addition to the water based paint, the booth provides low emissions and is energy efficient, both helping to further conserve our environment.
Directions:
From Fox Valley Volkswagen: Go West on North Avenue/ Route 64 From I-90: Go South on Randall Rd. for about 11 miles, turn Left onto Dean St., take a Left onto 17th St., then a Right on Foundry, and we are insde the industrial park next to the Sportsplex. From North Ave. and Rte 59, take North Ave. West about 6 miles to Randall Rd., turn Right on Randall. Right on Dean St., Left on 17th, Right on Foundry and we are right next to the Sportsplex.
1500 Foundry Sreet, St. Charles, IL 60174
Phone: 630-377-0200 | Email: basascollision@aol.com
Proud sponsor of The Sportsplex
Testimonials
I want to thank everyone at Basa's Collision. I recently took my 03 Saturn Ion in and I had the best experience at a collision center or any automotive care center for that matter. I have had a few disappointing experience with other companies who came across as smug due to my "average American" vehicle. At Basa’s they took my car, in its shape after a small collision, as seriously as they would a luxury vehicle. Ken was absolutely impressive as he exhibited an enormous amount of product knowledge and customer service. As a woman who knows absolutely nothing about cars, Ken walked me through every step as to assure me of how honest, reliable, and experienced Basa's team truly is. I would recommend Basa's Collision to anyone. Thank you again! Sincerely, Melissa Lopez
I just had the privledge of having my car fixed at Basa's in St Charles. Ken was recommended to me by Fox Valley VW. From my first meeting with him I knew I was going to be pleased with the result. Boy was I! Ken was definately out to make sure I was happy with the outcome of my car. The communication between when I first met him and he explained the insurance process to me, to when I picked it up the car was incredible. I felt like he really cared about me as a customer, and that's not something I feel very often anymore. I will recommend his place to everyone I know! Thanks again Ken for a job well done!!
Yours Truly, Dawn Svitak
I would like to thank Kenny Basa, in association with Fox Valley VW, for the excellent paint work performed on my VW R32. The color matched perfectly. He even managed to recreate the the factory "orange peel" which is quite a feat in and of itself! I have recommended Basa's before and I would not hesitate to do it again.
Basa's Collision strives to give our customers the best service and quality possible. Our shop now features a top of the line Ultra Plus 1 paint booth, and we are the only body shop in the area to be fully upgraded for impending mandates of water based product for environmental purposes.. This booth uses state of the art technology to prime, paint, and clear with water based products. It also features an advanced curing process, and uses a four-stage filtration process. In addition to the water based paint, the booth provides low emissions and is energy efficient, both helping to further conserve our environment. 
